Privacy Policy

Effective Date: August 1, 2024

Thank you for choosing Staycation, a mobile application owned and operated by TripScript Tourism L.L.C ("we", "us", "our"). We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use the Staycation app, which is available on Google Play.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and account credentials when you create an account on Staycation.
• Payment and Transaction Data: Card payment details (processed securely via Google Pay or other gateways), transaction history, and billing information.
• Staycation Booking Information: Selected packages, preferences, and reservation history.
• Device & Technical Information: Device model, operating system, IP address, and app usage logs.
• Location Information: If enabled, we may use your device’s location to improve search results and offers.

2. What You Can Do in the App

• Create and manage an account.
• Browse and purchase staycation travel packages.
• Make payments using Google Pay or supported credit/debit cards.
• Receive and use secure payment links to complete transactions outside the app.

3. How We Use Your Information

• To allow account registration and login functionality.
• To facilitate payments via Google Pay, card payments, or secure payment links.
• To manage bookings, send confirmations, and provide customer support.
• To send promotional messages and updates (optional and can be opted out).
• To analyze usage data and improve app performance and user experience.

4. Payment and Security

All payments are processed through secure gateways, including Google Pay and Stripe. We do not store full card numbers or CVVs on our servers. Data transmission is encrypted, and we follow industry best practices to protect user data.

5. Sharing and Disclosure

• Service Providers: We may share information with trusted vendors like payment processors to deliver our services.
• Legal Requirements: We may disclose data to comply with applicable laws or enforce our rights.
• Business Transfers: In case of a merger or acquisition, user data may be transferred as part of the transaction.

6. Your Rights

You may:

• Access or request a copy of your data.
• Update or correct personal information.
• Request deletion of your account and associated data.
• Withdraw consent for marketing communication at any time.

To make a request, contact us at [email protected].

7. Children’s Privacy

Staycation is not intended for use by individuals under 16. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

8. Cookies and Tracking

We may use cookies or similar technologies to track app usage and performance. These can be controlled via device settings.

9. Changes to This Policy

We may update this policy as needed. The updated version will be available within the app and on our website with the revised effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

TripScript Tourism L.L.C
Email: [email protected]